Delivery Options

Delivery Terms


At Yan Mar Trading, we aim to make the shipping process as transparent as possible. Please review our delivery protocols below to ensure a smooth transaction.



1. Standard Courier: AP Cargo

By default, all provincial and long-distance deliveries are handled by AP Cargo.

  1. Freight Collect Basis: All shipments via AP Cargo are sent under a "Freight Collect" arrangement.
  2. Serviceability: Before placing your order, please coordinate with us to verify if your specific location is within the serviceable delivery zone of AP Cargo.


2. Understanding "Freight Collect"

For customers unfamiliar with this term, Freight Collect means:

  1. Yan Mar Trading does not collect shipping fees during the checkout process.
  2. The Customer pays the shipping fee directly to the courier (AP Cargo) upon the arrival of the package at the destination or upon pickup at the local branch.
  3. The shipping rate is determined solely by the courier based on the weight, dimensions, and destination of the parcel.


3. Customer-Preferred Forwarders

We understand you may have existing accounts or preferences for other shipping lines.

  1. Requesting a Different Forwarder: You may request to use your own choice of forwarder (e.g., Capex, J&T, 2Go, or sea freight liners).
  2. Coordination: Please notify us before finalizing your payment so we can confirm if your preferred forwarder can pick up from our warehouse or if additional drop-off fees apply.


4. Transfer of Responsibility

  1. Hand-off: Our responsibility for the items ends once the package is accepted by the courier (AP Cargo or your preferred forwarder) and a Bill of Lading or Waybill has been issued.
  2. Transit Claims: Any delays or damages incurred during transit must be settled between the customer and the courier. However, we will provide the necessary documentation (Sales Invoice and Waybill photos) to assist you in any claims.


5. Shipping Documentation

Once your order has been dispatched, we will send you a photo of the Waybill or Forwarder’s Receipt. You can use the tracking number provided to monitor the status of your shipment via the courier’s official website or hotline.