Privacy Policy

We respect your privacy and are committed to protecting your personal information.

This policy explains how we collect, use, and safeguard your data when you visit our HitPay store or interact with us online.



1. Information We Collect

We may collect the following types of information when you make a purchase or contact us:

  1. Name, email, phone number, and shipping address
  2. Payment information (processed securely by HitPay; we do not store your full card details)
  3. Any messages or notes you include with your order



2. How We Use Your Information

Your data is used to:

  1. Process and fulfill your orders
  2. Contact you about your purchase
  3. Improve our products and services
  4. Send updates or promotions (only if you’ve opted in)



3. Data Protection

Your information is stored securely and used only for business-related purposes.

We do not sell or share your data with third parties, except those required to complete your order (such as payment gateways and couriers).



4. Cookies

Our store may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings if preferred.



5. Third-Party Services

Payments are processed via HitPay, which complies with industry-standard data security practices.

We encourage you to review HitPay’s Privacy Policy for more information on how your payment data is handled.



6. Your Rights

You may request to access, correct, or delete your personal information by emailing us at [email protected]



7. Policy Updates

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date.



8. Contact

If you have questions about how your information is used, please contact us:

📧 [email protected]

📍 Kuching, Sarawak, Malaysia