ABOUT US

Welcome to BY HAQ. Personal Shopper Australia — a personal shopping service built with heart, purpose, and a touch of home.

HAQ stands for Hanini and Ahmad Qushairi, the husband-and-wife duo behind the brand. We moved to Sydney, Australia in early 2022 with a vision to start a new chapter — not just for ourselves, but for the community we care about.

While settling here, we noticed that many people back home in Malaysia, Singapore, and Brunei often face hurdles when trying to purchase international products — from brands that don’t ship overseas, to expensive customs duties, or complicated shipping processes.

So we decided to step in — not as just another seller, but as a trusted middle-person. Someone you can count on to source the items you love, handle the logistics, and make sure your parcel reaches your doorstep safely, without the usual stress.

We now specialise in sourcing authentic, premium items from Australia — from tech like Ray-Ban Meta and Oakley Meta, to baby essentials, skincare, handbags, car accessories, and more. Think of us as your go-to for all things Australian.

What makes us different?

•⁠ ⁠Air freight shipping weekly from Australia — faster than sea freight

•⁠ ⁠No customs hassle — all duties are handled

•⁠ ⁠Door-to-door delivery

•⁠ ⁠Warranty claim support (yes, we handle it on your behalf!)

•⁠ ⁠Flexible payments including Credit/Debit Cards, eWallets, Buy Now Pay Later (BNPL) & PayNow (SG)

We’re proud to be a registered Malaysian business:

Business Name: PS HAQ ENTERPRISE

SSM No: 202503185493

Thank you for supporting BY HAQ — where shopping from Australia feels just like shopping local.

For questions or custom requests, feel free to WhatsApp us anytime at +6017-3093884.