Pre-Order & Shipping Policy

Returns & Exchange Policy

Returns & Exchange Policy

RETURNS & EXCHANGE No refunds or exchange due to change of mind will be entertained for all goods sold through our retail/online shop. If you received a package with damaged or incorrect item(s), please email us at [email protected]. All defects or wrong items must be reported within seven (7) days from receiving the package. To submit a return request, please email to [email protected] with the following details: Receipt/Order ID Purchase Date Store/Outlet Brand/Product Photo Please allow 1-3 working days for us to process your return request. Once your request has been approved, all items must be returned in its original packaging within the next seven (7) days. No returns or exchange will be allowed for any sale and/or promotional items. Mr. Coronet is not responsible and will not be liable for any exchange of goods that are damaged by misuse or improper use. Mr. Coronet reserves the rights to reject any exchange requests for items that do not comply with our return/exchange policies. For avoidance of doubt, working days include Mondays to Fridays excluding Public Holidays.
Shipping & Warranty (Cafe Solutions)

Shipping & Warranty (Cafe Solutions)

About Shipping Applicable for all orders in Singapore only. All prices listed on our website are in Singapore dollars. Shipping rates and estimated delivery date are calculated during checkout based on your postal address. Please bear with us if your orders do not arrive on the estimated delivery date due to customs delays. Please note that orders shipped outside of Singapore may be subject to import taxes, duties and fees, which are imposed once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient. The respective logistic partners will contact you for the additional charges for payment. Mr. Coronet will not be able to calculate these charges or be liable for these additional charges. Custom policies may vary for each country. Please contact your local customs office for more information. All goods sold will be non-exchangeable and non-refundable. If you have any questions regarding your international order, please contact our team at [email protected]. For avoidance of doubt, working days include Mondays to Fridays excluding Public Holidays.

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