Shipping and Delivery

Shipping policy & Processing information

We offer Free Shipping on all orders above Rm100 for West Malaysia, and orders above Rm150 for East Malaysia.


Order shipping to Singapore is still in the progress.

Please contact us at 0166077115 if you would like to enquiry for order to ship to Singapore, we are happy to help.


For order below Rm100, ship within Peninsula Malaysia at flat rate of Rm8. Estimated delivery time is 2-3 days after the parcel is shipped.

For order below Rm150, ship to East Malaysia at a flat rate of Rm15. Estimated delivery time is 5-8 days after the parcel is shipped.


Please note that the delivery time will be slightly delay during festive season.


Processing Time

  1. Ready stock items - We will process your order within 1-2 business day.
  2. Pre-order items - Processing time takes 5-7 working day to shipped your order.
  3. Orders placed on weekend or public holiday will be processing on next working day.


Shipping Cost

Shipping rate at flat rate for:

  1. Rm8 for Peninsula Malaysia
  2. Rm15 for East Malaysia


Order Received Damage

We recommend recording an unboxing video once you have received your parcel.

The video help us verify and assist you quickly if there is any other concern on your order.


Unboxing video guide:

  1. Begin by taking a video of outside of the parcel before opening.
  2. Slowly show all sides of the package, including the awb label(shipping label) , ensure the packaging is good in sealed condition.
  3. Record the process of opening the box and checking on the items
  4. Unboxing video must be recorded in one take, without any pause, trim, edits or clipping.


The video will serve as proof in case any claims or issues with your order.



Thank you for shopping with MeTime.♡