Return Policy

Digital Profit Consultancy (DPC) aims to ensure every customer has a smooth, positive purchasing experience. This Return & Refund Policy explains how returns, refunds, and replacements are handled for purchases made through our website.


1. Products Covered

This policy applies to physical products purchased through our online store, including books and card games.


2. Return Eligibility

Customers may request a return or replacement if:

  1. The item received is damaged during delivery
  2. The item received is incorrect
  3. The item has significant printing defects

To be eligible for a return, the item must:

  1. Be reported within 7 days of receiving the product
  2. Be in its original condition
  3. Include the original packaging where possible
  4. Not show signs of misuse or damage after delivery


3. Items Not Eligible for Return

Returns or refunds will not be accepted in the following situations:

  1. Change of mind after purchase
  2. Minor printing variations that do not affect readability
  3. Products damaged due to customer handling
  4. Requests made after the 7-day reporting period


4. How to Request a Return

If you believe your order qualifies for a return or replacement, please contact us within 7 days of receiving the item.

Please provide:

  1. Order number
  2. Your name and contact details
  3. Clear photos of the product and packaging
  4. Description of the issue

Contact us at:

Email: [email protected]

Our team will review the request and respond within 3 working days.


5. Replacement or Refund

If the return request is approved, Digital Profit Consultancy may offer:

  1. Replacement of the same product, or
  2. Refund of the product price

Refunds will be processed using the original payment method where possible.

Please allow 5–10 business days for the refund to be completed after approval.


6. Return Shipping

If the return is due to a damaged or incorrect item, Digital Profit Consultancy will cover the reasonable return shipping cost.

If the return is approved for other reasons, the customer may be responsible for return shipping fees.


7. Contact Information

For questions regarding this policy or your order, please contact:

Digital Profit Consultancy

Email: [email protected]

Website: www.dpc-training.com


8. Policy Updates

Digital Profit Consultancy reserves the right to update this policy when necessary. Any updates will be published on this page.